Customer Satisfaction TrackingAsk yourself these questions about your customer relationships?
Customer Satisfaction Tracking is...A set of tools to measure customer needs, perceptions, and satisfaction levels with your products and services. Customer Satisfaction Tracking is a strategy for listening to customers, knowing what they value, and how satisfied they are with your services and products. It is critical to building and retaining a long term, profitable customer base. What are the benefits of Customer Satisfaction Tracking?
How can Phase 3 help me implement Customer Satisfaction Tracking?We help you develop methods to listen to and talk with your customers
in order to identify features they value and changes in products and services
to maximize profits. We help create a dialogue between you and your customers
by developing questions that measure customers needs and perceptions.
Together we develop a plan for becoming customer driven and market oriented.
We encourage you to use customer input to drive important business decisions. |
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301.807.3562 (Telephone) |